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Digitex - Your Trusted IT Experts
Managed IT Services

Your Full IT Department. One Predictable Monthly Cost.

Why hire one IT person when you can have an entire team of experts for less? Digitex handles everything from helpdesk support to network engineering, cybersecurity, and security cameras. We do it all.

15-minute response timesMore affordable than one hireFull team of IT experts
Why Outsource?

A Full IT Team for Less Than One Hire

The average IT salary in the Tri-State is $55,000-$85,000+ per year, and that's just one person with limited expertise. With Digitex, you get an entire team of specialists covering helpdesk, networking, security, cloud, and more.

No payroll taxes. No benefits to manage. No sick days or turnover to worry about. Just reliable IT support from a team that's always available.

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Predictable Costs

Flat monthly rate. No surprise invoices, no hourly billing, no hidden fees.

Full Team Access

Network engineers, security analysts, helpdesk techs, and a vCIO. All included.

15-Min Response

The fastest response times in the Tri-State. Your tickets don't sit in a queue for hours.

Always Available

24/7 monitoring, business hours helpdesk, and emergency support when you need it most.

What We Do

We Handle All of Your Technology

From simple helpdesk tickets to complex network engineering projects. If it's technology, we've got it covered.

01

IT Helpdesk & Support

Real humans who answer in minutes, not hours. Most tickets responded to in 15 minutes and resolved the same day. Your team stays productive while we handle the tech.

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02

24/7 Monitoring & Alerts

We watch your systems around the clock and fix issues before they become problems. Proactive monitoring means less downtime and fewer surprise emergencies.

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03

Network Engineering

Firewalls, switches, Wi-Fi, VPNs, structured cabling. We design, deploy, and manage your entire network infrastructure from the ground up.

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04

Cybersecurity Solutions

Endpoint protection, email security, threat detection, and compliance support. Enterprise-grade security for every business, regardless of size.

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05

Security Cameras & Access Control

IP camera systems, NVRs, and access control solutions designed, installed, and maintained by our team. Keep your business and your people safe.

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06

Backup & Disaster Recovery

Automated backups and tested recovery plans so a worst-case scenario doesn't become a business-ending one. Your data is always protected.

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07

Cloud & Microsoft 365

Migration, identity management, licensing optimization, and tenant hardening. We manage your cloud environment so you get the most from every dollar.

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08

Server & Infrastructure

On-premise servers, virtualization, and hybrid cloud setups. We handle the heavy lifting so your critical systems run smoothly, every day.

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09

Hardware & Procurement

Computers, printers, phones, and peripherals. We source, configure, deploy, and support all the hardware your team needs.

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10

Vendor Management

We handle your ISP, software vendors, and hardware suppliers so you don't have to. One point of contact for all your technology needs.

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11

On-Site & Remote Support

Need hands on deck? We provide on-site visits across the Tri-State area and remote support for everything else. We're always just a call away.

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12

Strategic IT Planning (vCIO)

Quarterly reviews, technology roadmaps, and budget planning. Get IT leadership and strategic guidance without the executive salary.

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What's Included

Everything You Need. Nothing You Don't.

Every Digitex managed IT plan includes the essentials your business needs to stay productive, secure, and running smoothly. No nickel-and-diming on support tickets.

Get Your Custom Plan
Unlimited helpdesk support
24/7 system monitoring
Patch management & updates
Antivirus & endpoint protection
Email security & spam filtering
Network monitoring & management
Backup monitoring & verification
Vendor coordination
New employee onboarding / offboarding
Quarterly business reviews
Asset inventory tracking
Priority on-site support
The Smart Choice

Managed IT vs. In-House vs. Break-Fix

See why businesses are choosing outsourced IT management over the alternatives.

Digitex

Managed IT

In-House Hire

Single IT Employee

Break-Fix

Pay Per Incident

Monthly cost
Predictable flat rate
$5,000-$8,000+ salary
Unpredictable invoices
Coverage
Full team of experts
One person, limited skills
Whoever is available
Availability
24/7 monitoring included
Business hours only
When they can fit you in
Expertise
Network, security, cloud, cameras
Generalist knowledge
Varies per technician
Sick days / PTO
Always covered
You're on your own
Not applicable
Strategy
vCIO and quarterly roadmaps
Too busy fixing things
None
Scalability
Grows with your business
Need to hire more
No long-term plan
Response time
15 minutes average
Depends on workload
Hours to days
Getting Started

Switching to Digitex is Easy

We handle the entire transition. Most businesses are fully onboarded in under a week.

01

Book a Free Assessment

We start with a no-pressure conversation about your business, your pain points, and your goals. Then we review your current IT environment to understand exactly where things stand.

02

Get a Custom Plan & Quote

Based on our assessment, we build a tailored IT plan with clear pricing. No hidden fees, no surprise add-ons. You'll know exactly what you're getting and what it costs.

03

We Handle the Transition

Our team takes over your IT management with zero disruption. We coordinate with your existing vendors, migrate systems as needed, and get your team set up with support access.

04

Ongoing Support & Strategy

From day one, your team has access to fast helpdesk support. Behind the scenes, we're monitoring your systems 24/7 and planning ahead with quarterly business reviews.

Ready to Get Your IT Handled?

Book a free assessment and see how much simpler your technology can be with Digitex in your corner.

Or call us now: (123) 456-7890